. Survey
Recently Purchased Superior Cabinets? Let us know how we did. Please click below to take our survey.
*PLEASE NOTE, THAT ALL FIELDS ARE REQUIRED*
...Name:
Address:
....Email:
............In which city/town are you located?
............. ...... .....
.1. Have you heard of Superior Cabinet Products before your most recent purchase?: yes no ..
2. If so, how did you hear about us?
.............Contractor .........If so, who? ........... .... .................Newspaper .... ...........YellowPages .....................Magazine .... ..................Internet ............Show Home .... Home Show Display Which home show? ...... ..... I was a previous customer
Other?
3. Do you have a specific reason for buying Superior Cabinets products over others? Please explain.
4. Previous to your recent purchase, was Superior Cabinets a recognizable brand to you?
yes no don't know
5. What category does your home project fall under?
new construction .renovation ...
house ...condominium cottage
6. Please rate our store/showroom:
.........................................................Exceptional.....Very Good ..........Good ...........Satisfactory .........Poor ................N/A
First Impression .............................. ................. ................. ................. ................. .................
Convenience of Store Hours .. ......... . ................. ................. ................. ................. .................
Location of Retail Stores ................... ................. ................. ................. ................. .................
Showroom Design & Layout ............. .. ................. ................. ................. ................. .................
Appeal of Product Displays ..... ......... . ................. ................. ................. ................. .................
Information Gained .......................... . ................. ................. ................. ................. .................
Overall Retail Store ............................ ................. ................. ................. ................. .................
7. Please rate our customer service:
.............................................. ..........Exceptional......Very Good ....... Good ..........Satisfactory ...........Poor ................N/A
Professionalism of staff ........ ... ....... ................. ................. ................. ................. .................
Staff appreciation of your business ..... ................. ................. ................. ................. .................
Helpfulness of Salesperson/Designer .. ................. ................. ................. ................. .................
Knowledge & expertise of staff.. ...... ... ................. ................. ................. ................. .................
Priority of your project ......................... ................. ................. ................. ................. .................
Appointment availabilty of staff ....... ... ................. ................. ................. .................. ................
Overall retail store rating .................. . ................. ................. ................. ................. .................
8. Please rate our product and installation:
...................................................Exceptional........Very Good ....... Good ..........Satisfactory ...........Poor ................N/A
Quality of product ................. . ........... ................. ................. ................. ................. .................
Selection of styles and finishes... ......... ................. ................. ................. ................. .................
Features and accessories ........ ........... ................. ................. ................. ................. .................
Communication from Installation .... ..... ................. ................. ................. ............... . ................ and Service Department
Completion of project ......................... ................. ................. ................. ................. ................
Superior compared to the competition . . ................. ................. ................. ................. .............. .
9. Who was your designer/salesperson?
10.Did your salesperson/designer contact you once your project was complete.
yes no
11. Do you have any outstanding warranty issues?
12. If you had a warranty issue, was it dealt with in a timely, hassle-free manner?
yes no N/A
If no please explain
13. Are you pleased with your Superior Cabinetry?
14. How strongly would you recommend Superior Cabinets?
Strongly recommend ..Recommend ..Neither recommend or discourage ..Discourage
Please explain
15. Would you purchase from Superior Cabinets again?
Comments:
Thank you for taking the time to let us know how we are doing. Your input is greatly appreciated. I give Superior Cabinets permission to use my comments in printed literature (names & addresses will not be used)
