Warranty
Superior Cabinets Lifetime Warranty
Thank you for purchasing Superior Cabinets. Superior Cabinets warrants all materials and workmanship in our cabinetry to be free of defects, at the initial site of installation, for as long as they are owned by the original consumer purchaser. Superior Cabinets' obligation is on defective components and other components integrally associated with those components.
Handles, countertops, accessories, and other items supplied by Superior Cabinets but manufactured by other suppliers are covered for a period of one year.
If our product is found to be defective, the defective part will be repaired or replaced, free of charge, at the discretion of an authorized Superior Cabinets representative. Warranty applies to the repair or replacement of the defective product, and may not cover expenses incurred in the shipment, removal or installation of the product.
Replacement parts are subject to availability; therefore, warranty replacement parts may differ somewhat from the original parts. This includes door styles, finishes, and other parts used in Superior Cabinets' products.
All goods must be inspected upon receipt. Freight damage is the receiver's responsibility and must be noted on the carrier's bill of lading. Warranty claims for damaged goods must be made within five days of receiving the item and prior to installation.
Damages due to misuse, abuse, improper storage, handling or cleaning, are the responsibility of the purchaser. This warranty becomes null and void if cabinets are altered in any way. Improper installation of supply-only cabinets will not be covered by warranty.
A tolerance of 1/8" is acceptable in cabinet width. This allows for the different types of finished end material used in cabinet production. Adequate filler space must be allowed for, when installing cabinets.
A tolerance of 3/16" in door warping (corner to corner) will be considered as acceptable and will not be grounds for replacement.
There is no warranty coverage for warping, cracking or shrinking of doors resulting from inappropriate humidity levels. A relative humidity of 40% — 50% should be maintained throughout the year.
Natural woods will vary in colour and characteristics. Warranty does not cover reasonable wood grain and colour variations or products purchased without a finish.
Colour changes of wood and painted finishes due to sunlight, household cleaners, smoke, and other environmental conditions may be apparent over time, as these changes are customary. Replacement or add-on parts may not match the original cabinetry due to these changes; however, over time, these should match more closely to original cabinetry. Such colour deviations are not eligible for warranty.
Our warranty does not cover service calls to adjust moving components such as doors and drawers of the cabinets, which may require adjustments from time to time and are typically caused by movements of the home. These adjustments are part of typical homeowner maintenance and we encourage you to visit our website for homeowner-friendly information on cabinet care and adjustments.
Warranty coverage does not come into effect until all products and services have been paid for in full.
This lifetime limited warranty applies to all products purchased after August 1, 2010.
